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UKG Pro WFM: Transforming Workforce Management at Shoprite

A Strategic Investment in Our Future

Transformational Shift

  • Shoprite is embarking on a journey to enhance workforce management through UKG Pro WFM. This isn’t just a change, it’s a revolution.
  • The new system aims to align our operations with innovative strategies in technology and people management.
  • With the end-of-life of the current system approaching in 2026, now is the time for strategic shifts.
  • Our mission is to empower employees through advanced technology and real-time insights.

Timeline Ahead

  • The timeline showcases the critical phases leading to the full rollout of UKG Pro WFM by end of 2026.
  • Current configurations are being tailored to our unique needs, paving the way for future success.
  • The pilot program is set to begin at the end of next year, allowing for real-time feedback and adjustments.
  • This strategic investment aligns with our commitment to operational excellence and employee empowerment.

Innovative Features

  • UKG Pro WFM introduces a cloud-based solution optimized for efficiency and productivity.
  • Mobile apps will enable employees to connect and manage their schedules on the go.
  • AI-powered forecasting will revolutionize our scheduling and planning processes.
  • Real-time analytics will provide insights that drive informed decision-making throughout the organization.

Operational Excellence

  • Embracing AI-driven forecasting will enhance our ability to predict needs.
  • Optimized scheduling ensures the right people are in the right place at the right time.
  • Streamlining processes will reduce friction and enhance operational flow.
  • Real-time decision-making empowers managers and staff alike, fostering an agile work environment.

Employee Obsession

  • Our mobile access ensures that employees have the tools they need, any time, anywhere.
  • Increased schedule input gives employees a voice in their shifts, enhancing satisfaction.
  • Fairer shift distribution builds trust and morale among staff members.
  • The goal is improved overall employee satisfaction that reflects in our service delivery.

Data-Driven Decisions

  • Immediate data access transforms how managers can respond to real-time situations.
  • Enhanced reporting capabilities will provide a clearer picture of operational health.
  • AI-powered insights will guide critical strategies and decisions at all levels.
  • An integrated data view will foster collaboration and transparency.

Expected Improvements

  • Increased productivity will boost our operational capabilities like never before.
  • Higher employee satisfaction translates to better customer service and loyalty.
  • Reduced costs through efficient scheduling will impact our bottom line positively.
  • Improved compliance ensures that we meet industry standards and regulations seamlessly.

Scope and Challenges (Part 1)

  • A brief look at the ambitious timeline: transitioning from a 15-year journey to just 2 years.
  • This requires focused efforts and innovations across various project components.
  • Alignment between People, Technology, and Organizational strategies is crucial.
  • The new system must meet the diverse needs of 22,000-24,000 employees.

Scope and Challenges (Part 2)

  • With a sizeable workforce, training will be a vital component of our transition.
  • We are committed to providing all employees with the knowledge they need to succeed.
  • This effort ensures the successful adaptation to the new system across the board.
  • We envision empowered employees who can navigate the new landscape confidently.

Conclusion & Gratitude

  • Empowering employees, optimizing operations, and enabling data-driven decisions sum up our strategic vision.
  • We’re excited about the journey ahead and the positive changes it brings.
  • Together, we will create an environment that thrives on innovation and employee satisfaction.
  • Thank you for your support and commitment as we embark on this transformation!

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