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Psychological Safety: Creating an Environment of Rewarded Vulnerability
Unlocking the Power of Teamwork
What is Psychological Safety?
Psychological safety is an environment of rewarded vulnerability.
Vulnerability is exposure to the possibility of harm or loss.
Harm or loss can be social, emotional, psychological, economic, or political.
Psychological safety means acts of vulnerability are rewarded, not punished.
Rewarding vulnerability is critical for team success.
Importance of Rewarding Vulnerability
Acting on vulnerability leads to learning, contribution, and challenging the status quo.
Without rewarding vulnerability, teams stall or break down.
Rewarding vulnerability enables individuals to bring their whole selves to work.
Rewarding vulnerability is necessary for team growth and improvement.
Threat Detection and Safe Environment
Humans engage in threat detection to determine if an environment is safe or unsafe.
Safe environments elicit performance responses, where individuals eagerly contribute and add value.
Unsafe environments trigger fear responses, causing individuals to withdraw and avoid potential harm.
Psychological safety determines the type of response individuals exhibit.
Acts of Vulnerability
Showing up, introducing oneself, and self-disclosure.
Clarifying expectations and sharing personal problems or challenges.
Identifying team weaknesses or past failures.
Giving feedback, making comments, and suggesting alternative viewpoints.
Challenging the status quo and admitting mistakes.
Consequences of Punished Vulnerability
Punished vulnerability activates the brain's pain centers.
It triggers self-censoring instinct and defensive performance mode.
Individuals become preoccupied with managing personal risk.
Punished vulnerability hinders creativity, growth, and innovation.
Blue Zone vs. Red Zone
A Blue Zone is an environment of rewarded vulnerability and high psychological safety.
A Red Zone is an environment of punished vulnerability and low psychological safety.
The level of psychological safety determines the response of individuals.
Creating a Blue Zone is a constant priority for teams.
Perishable Nature of Psychological Safety
Psychological safety is delicate and dynamic, not permanent.
It requires constant effort and attention from the team.
Similar to physical safety, psychological safety must be prioritized daily.
Maintaining psychological safety ensures continuous team growth.
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