HR's New Horizon: Transforming HR to Enable Results

Insights from Dave Aldrich's Keynote Speech

Introduction

  • Dave Aldrich, Professor at the Ross School of Business and Partner at the RBL Group
  • Theme: HR's New Horizon – Sustained human capability
  • Focus: How to get results from HR transformation and ensure lasting impact
  • Beneficiaries: Investors, customers, boards, senior executives, business leaders, and employees

Results to Achieve

  • Investor results: Increase market value and manage risk
  • Customer results: Exceptional service and better experiences
  • Board results: CEO succession and overview of results
  • Senior executive results: Revitalization and driving change
  • Business leader results: Delivering goals and outcomes
  • Employee results: Delighted and engaged workforce

Transformational Logic

  • HR as Administrative Utility: Efficient delivery of HR services
  • Linking HR to Strategy: Connecting HR practices to business outcomes
  • Value Creation: Delivering outcomes for investors, customers, and communities
  • The Human Capability Framework: Talent, organization, leadership, and HR

Key Learnings from HR Congress

  • Diversity, Equity, and Inclusion
  • Technology Transformational Leadership
  • Remote Work and Hybrid Work
  • Employee Well-being and Resignation
  • Leadership Coaching and Next Generation Employees

Organizing the Learnings

  • Talent: Talent acquisition, employee performance, diversity
  • Organization: Agile organization, hybrid work, culture
  • Leadership: Transformational leadership, leadership coaching
  • HR: Reputation, customer focus, HR mission

Building Human Capability

  • Talent: Talent acquisition, employee development, diversity
  • Organization: Agile organization, culture, customer centricity
  • Leadership: Leadership brand, leadership development, reputation
  • HR: HR reputation, customer focus, HR relationships

Building HR Competencies

  • Competencies: Credible activist, change agent, business partner
  • Human Resources: Information systems, HR apps, employee experience
  • Digital Transformation: Leveraging technology for HR impact
  • Connecting People: Managing by checking in, fostering collaboration

Workforce Planning Shift

  • From Workforce to Work Task: Focus on tasks rather than traditional workforce planning
  • Technology Impact: Leveraging technology and automation for task completion
  • Flexibility and Agility: Adapting to changing skill and role requirements
  • Embracing Digital Transformation: Utilizing digital tools for workforce planning