Introduction to Six Sigma

History, Concepts, and Implementation

Slide1: History of Six Sigma

  • Six Sigma was invented by Motorola in 1987
  • General Electric implemented Six Sigma in all processes
  • Managers in General Electric were required to go through Six Sigma training

Slide2: What is Six Sigma?

  • Six Sigma aims for high-performance standards
  • The goal is to achieve 3.4 defects per million opportunities
  • It involves using half the tolerance to ensure quality
  • Three broad approaches: statistical tool, process improvement, and philosophy

Slide3: Approaches to Six Sigma

  • Statistical tool approach aims for less than 3.4 defects per million opportunities
  • Process improvement approach using DMAIC (Define, Measure, Analyze, Improve, Control)
  • Philosophical approach seeks continuous improvement
  • Most organizations implement Six Sigma as statistical tool or process improvement

Slide4: Defect Levels and Sigma Numbers

  • Defect levels measured in defects per million opportunities
  • Higher defect levels correspond to lower sigma numbers
  • 3.4 defects per million opportunities represents Six Sigma performance
  • As defect levels increase, sigma levels decrease

Slide5: DMAIC Approach for Process Improvement

  • DMAIC stands for Define, Measure, Analyze, Improve, Control
  • Used to improve existing processes
  • Identify the problem, measure the current performance, analyze root causes, implement improvements, and establish control measures

Slide6: DMADV Approach for Process Design

  • DMADV stands for Define, Measure, Analyze, Design, Verify
  • Used for designing new processes
  • Focuses on developing new processes to meet customer requirements

Slide7: Six Sigma Belts

  • White belt - basic understanding of Six Sigma
  • Yellow belt - participate in Six Sigma improvement teams
  • Green belt - lead small projects or support Black belts
  • Black belt - full-time job, lead complex improvement projects
  • Master Black belt - trains and mentors other belts

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