You can request subscription cancellation by filling out our cancellation form. We will process your request within 48-72 hours and your subscription will remain active until the end of the billing cycle.
We will find account with the gmail/gsuide id specified in purchase and upgrade it.
Absolutely. When you make a purchase, the gmail address specified in the order will be automatically upgraded and the payer email is not tied to the account
You can send a mail to support@magicslides.app while your support period is still valid. Support is provided for issues with installation, licensing and usage. It does not include any customization or custom new features.
A user is defined as one Google Account email address (yourname@domain). Our add-ons are licensed per user (Google Account) and you can use the license on any computer as long as you are signed in with the same email address.
Send a mail at support@magicslides.app and we'll be happy to help you 🙌